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Renewables give utilities a fresh start on customer communications

Creating a smart, resilient grid -- one integrating advanced technologies with local, renewable energy and innovative business models -- means utilities must develop better customer communications strategies. "Customer engagement" has become a hot topic across the industry, pushing utilities to gain a better understanding of whom they're talking to and how to best to reach them.

Teaching the duck to face west: California's new solar incentive

The California Energy Commission recently took a small, but significant step toward creating solar incentives that balance the interests of and benefits for solar owners, utilities and the grid itself. Issuing the latest update of guidelines for its solar rebate program for new homes, the CEC announced it was adding a new incentive for the installation of west-facing solar panels.

Fortune 500 companies power up renewables -- are utilities in the mix?

A growing number of Fortune 500 companies are putting their dollars into energy efficiency and renewables to reduce their carbon footprints -- and getting a better return on their money than from their traditional investments. In many cases, they are looking to renewable energy to meet their carbon reduction targets, often opting for direct ownership or third-party power purchase agreements (PPAs) for wind, solar and other clean energy and leaving utilities out of the picture.